Balance Balm for lippy lips
NATURAL LIP BALM FOR PROTECTION AND HYDRATION: This vegan lip balm is packed with organic ingredients to give your lips softness and hydration in hot and dry weather, windy days or cold winters.
MADE WITH ORGANIC SHEA BUTTER: Lots of products available on the high street are made with sub-quality ingredients or purchased through unethical channels. Not this one! This all Natural lip balm is made with organic shea butter, renowned for its highly moisturising properties. Vitamin E oil is an antioxidant which helps skin replenishment and prevents free radical damage. Grapefruit essential oil balances mood and has both antibacterial and antimicrobial properties.
PLASTIC FREE PACKAGING: The problem with commercial lip creams is that they always come in plastic. We also love our Lippy Lip Balm, because it comes in a metal jar, 100% reusable and recyclable!
Directions for use
RETURN & REFUND POLICY
Applicable to goods purchased via our website only.
1. Damaged Goods
All our items are carefully packed by hand, but should your order get damaged whilst in transit please contact Detox Trading on 01454 319949 or email orders@detoxtrading.co.uk
We will either replace the damaged item, subject to availability, or refund the cost of the goods/offer credit for your next order.
For all damage claims we reserve the right to ask you for proof of damage, either by way of a photograph or by returning the damaged item immediately, before a refund or replacement can be issued.
2. Returning Goods
You have the statutory right to return items for a refund.
If you wish to return any goods for reasons other than defects or damage, we will only issue a refund once the goods are returned to us undamaged, unopened and in a saleable condition. All refunds will be issued less the original postage cost.
3. Oops we made a mistake
If we have made an error on your order please contact us and we will dispatch a replacement item or items to you, subject to availability. We reserve the right to refund you in the event that the goods are no longer available or we are unable to deliver a replacement.
All refunds and replacements are at our discretion and subject to availability.
SHIPPING INFO
We send the majority of our orders with Royal Mail, which is free for orders above £15. You can also upgrade to faster delivery either by increasing your basket or by paying a small extra shipping cost.
Royal Mail Tracked
- Free with orders over £15
- £3.50 for orders under £15.
- Typically delivered within 2-3 working days.
- Receive regular tracking updates as soon as it leaves our warehouse.
- You will also be able to select a safe place where your item(s) can be left if you’re out.
- Get optional text updates regarding your delivery.
- Orders placed on a weekday before 3:00 pm will be packed and dispatched on the same day.
Royal Mail Tracked 24
- Free with orders over £25
- £1.50 with orders over £15
- £5.00 with orders under £15
- Typically delivered in 1 working day.
- Track your order’s progress as soon as it’s left our warehouse.
- You will also be able to select a safe place where your item(s) can be left if you’re out.
- Get optional text updates regarding your delivery.
- Orders placed on a weekday before 3:00 pm will be packed and dispatched on the same day.
Please note that 24 is an indication by Royal Mail, not a guarantee. Typically, 97% of orders reach their destination the next day.
DX Tracked 24
- Free with orders over £25
- £1.50 with orders over £15
- Typically delivered in 1 working